Diversified Labeling Solutions, Inc. (DLS) is looking for an experienced Shipping & Warehouse Manager to join our Itasca, IL team. This position offers the right candidate the opportunity to be a key member of the plant management team and is responsible for the overall success of the plant’s shipping, receiving, inventory control, material handling and freight services operations, ensuring effective practices are in place to achieve operational excellence.
Pay Range:
$75,000 to $85,000, annually
\Key Responsibilities:
- Lead, manage, mentor and assist the warehouse staff to meet predetermined targets while ensuring safety, accuracy, efficiencies and an excellent customer experience
- Manage plant inventory control functions, ensuring accurate inventory records are maintained and materials are handled in compliance with quality related standards
- Manage shipping, receiving and material handling strategies in alignment with company objectives, while implementing process improvements and driving efficiencies
- Ensure that all transactions are processed properly and on time, including troubleshooting transactional issues within the ERP
- Measure and report on the effectiveness of warehousing activities and employee performance
- Actively participate in the EH&S initiatives and ensure departmental compliance
- Other projects/duties as assigned.
Qualifications:
- A minimum of 5 years warehouse and shipping management experience in a manufacturing environment
- Strong understanding of warehouse management and inventory control principles with a keen attention to detail
- Effective people management skills, with the ability to mentor and motivate staff to a higher level of performance
- High level of critical thinking, sound decision making and problem-solving skills
- Self-motivated with strong communication and organizational skills
- Proficient computer skills (ERP, Microsoft Suite, etc.)
DLS is a national manufacturer of adhesive based labels that are used by companies in many industries and for a multitude of applications. We have four production facilities around the U.S. that support local, national and international accounts.
DLS is an equal opportunity employer and offers a competitive salary, variety of excellent benefits and positive work environment. If you meet the requirements above and would enjoy working for an employee-friendly organization with other team players, please apply today.
Do you possess excellent customer service skills? Are you extremely detail-oriented? Are you looking for an opportunity to join an established but rapidly growing company focused on the health, safety and personal growth of its employees?
Diversified Labeling Solutions, Inc. (DLS) is currently seeking an experienced Customer Service Representative to join our Arlington, TX team. This position offers the right candidate the opportunity to be a key contributor to the DLS customer experience.
We are looking for an outgoing individual with excellent communication skills, keen attention to detail, and experience providing exceptional customer service in a manufacturing setting with the ability to work as part of a team in a fast-paced environment.
Essential Job Functions:
- Act as liaison to advocate for customers internally regarding issues and requests
- Respond in a professional, thoughtful manner to customers regarding any order inquiries, concerns or corrections via email and phone
- Review and enter complex orders into the ERP system, working closely with other departments to ensure accuracy and completeness
- Review final work orders for accuracy and clarity prior to release for production
- Provide pre-order information; such as current stock levels, lead times, pricing and freight quotes
- Provide post-order information; such as status updates and shipping documentation
- Coordinate expedites, order revisions and purchase order clarification between the customer and various internal departments
- Supply post-shipment documentation to accounting for invoicing
- Research shipping discrepancies and coordinate corrections with carrier
- Other duties as identified
Qualifications:
- Minimum of 2 years in a manufacturing customer service role required
- Label industry and/or printing experience highly desired
- Excellent listening and communication skills
- Ability to multi-task effectively with a keen attention to detail
- Solid organization and follow-up skills
- Strong math aptitude
- Reliable work ethic
- Strong team player and hands-on learner with a positive attitude
- Working knowledge of common computer programs, including the Microsoft Office Suite
DLS is a national manufacturer of adhesive based labels that are used by companies in many industries and for a multitude of applications. We have four production facilities around the U.S. that support local, national and international accounts.
DLS is an equal opportunity employer and offers a competitive salary, variety of excellent benefits and positive work environment. If you meet the requirements above and would enjoy working for an employee-friendly organization with other team players, please apply today.