Diversified Labeling Solutions

CAREERS WITH DLS

Join Team DLS.

 WORK WITH US

 

WHAT MAKES dls DIFFERENT FROM OTHER LABEL CONVERTERS.

Ask our customers what makes DLS stand out, and they will tell you it’s the people. All of our employees take pride in the work they do and the service they provide our customers. Learn more about how you can join our team of dedicated professionals

 Our Benefits

Diversified provides the opportunity to participate in a variety of outstanding benefits. In addition to a welcoming and friendly atmosphere, the company offers the following benefit programs:

 

  • Retirement benefits, including a 401k plan
  • Competitive health benefits package
  • Optional dental, vision and disability coverage
  • Company paid basic life/AD&D insurance
  • Supplemental life/AD&D insurance
  • Flexible spending accounts (FSA)
  • Generous paid time off (PTO) package
  • Ample paid holiday program
  • Great work/life balance

 

 

Diversified Labeling Solutions is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, citizenship, disability, age, genetic information (including family medical history), veteran or military status, or any other legally-recognized protected basis under federal, state or local laws.

 

 Open Positions

Click below for more details on our currently open positions. 

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  Label Estimator (Itasca, IL)

Diversified Labeling Solutions, Inc. (DLS) is seeking an experienced Label Estimator to join our team. Members of the estimating team provide one-on-one support to our customers and internal departments by reviewing customer quote requests and entering the information into the ERP system to create a price estimate based upon job specifications. The successful candidate will develop customer relationships through exemplary service and knowledge of the label industry.

 

Key Responsibilities:

  • Using pre-determined corporate standards, develop an accurate labor hour and material dollar estimate that meets the requirements of the specification or work scope, ensuring that all necessary customer supplied information has been received.
  • Determine appropriate margin based on market variables and product category.
  • Enter appropriate data into the ERP system in an accurate, uniform manner with special attention paid to company standards, customer specific information and special manufacturing requirements.
  • Accurately document relevant required work specifications to ensure proper manufacturing procedures.
  • Send completed price quotes to customers based upon pre-determined corporate standards and include responses to any special customer requests.
  • Troubleshoot customer needs and work to resolve all issues on a timely basis.
  • Confirm and document special customer requests and make that information available for company use across departments.
  • Partner with internal departments, including production and order processing, to ensure that all necessary information is valid and accessible.
  • Make raw material substitution recommendations and provide samples for testing as necessary.
  • Communicate with material vendors to identify the best solution for the customer.
  • Work within our customer’s sales strategy to provide the most competitive solution and use industry and application knowledge to create opportunities for business development.

 

Requirements:

  • Flexographic / digital label estimating experience in a manufacturing environment required.
  • Strong working knowledge of label printing processes, finishing procedures and associated materials.
  • Strong analytical skills with a high degree of math and calculation proficiency.
  • Ability to work at a high speed with a high degree of accuracy and attention to detail.
  • Ability to organize and manage multiple and competing priorities.
  • Excellent communication skills and the ability to interact professionally with customers and internal team members via phone, email and in person.
  • Proficiency in Excel functions, including VLOOKUP, SUMIF and pivot table creation preferred.

 

DLS is a national manufacturer of adhesive based labels that are used by companies in many industries and for a multitude of applications. We have four production facilities around the U.S. that support local, national and international accounts.

 

DLS is an equal opportunity employer and offers a competitive salary, variety of excellent benefits and positive work environment. If you meet the requirements above and would enjoy working for an employee-friendly organization with other team players, please apply today.

  Customer Service Representative (Arlington, TX)

Do you possess excellent customer service skills?  Are you extremely detail-oriented?  Are you looking for an opportunity to join an established but rapidly growing company focused on the health, safety and personal growth of its employees?

Diversified Labeling Solutions, Inc. (DLS) is currently seeking an experienced Customer Service Representative to join our Arlington, TX team. This position offers the right candidate the opportunity to be a key contributor to the DLS customer experience.

We are looking for an outgoing individual with excellent communication skills, keen attention to detail, and experience providing exceptional customer service in a manufacturing setting with the ability to work as part of a team in a fast-paced environment.

Essential Job Functions:

  • Act as liaison to advocate for customers internally regarding issues and requests
  • Respond in a professional, thoughtful manner to customers regarding any order inquiries, concerns or corrections via email and phone
  • Review and enter complex orders into the ERP system, working closely with other departments to ensure accuracy and completeness
  • Review final work orders for accuracy and clarity prior to release for production
  • Provide pre-order information; such as current stock levels, lead times, pricing and freight quotes
  • Provide post-order information; such as status updates and shipping documentation
  • Coordinate expedites, order revisions and purchase order clarification between the customer and various internal departments
  • Supply post-shipment documentation to accounting for invoicing
  • Research shipping discrepancies and coordinate corrections with carrier
  • Other duties as identified

 

Attributes:

  • Excellent listening and communication skills
  • Ability to multi-task effectively with a keen attention to detail
  • Solid organization and follow-up skills
  • Strong math aptitude
  • Reliable work ethic
  • Strong team player and hands-on learner with a positive attitude

 

Qualifications:

  • Minimum of 2 years in a manufacturing customer service role required
  • Label industry and/or printing experience highly desired
  • Working knowledge of common computer programs, including the Microsoft Office Suite

 

DLS is a national manufacturer of adhesive based labels that are used by companies in many industries and for a multitude of applications.  We have four production facilities around the U.S. that support local, national and international accounts.

 

DLS is an equal opportunity employer and offers a competitive salary, variety of excellent benefits and positive work environment.  If you meet the requirements above and would enjoy working for an employee-friendly organization with other team players, please apply today.

If you are interested in any of our open positions, you can submit our Initial Employment Application. Alternatively, you can send your resume to:

 

Human Resources

Diversified Labeling Solutions, Inc.

1285 Hamilton Parkway Itasca, IL 60143

 

or email your resume to: hr@teamdls.com

 Diversified’s Commitment to Safety

At DLS, safety comes first. We are uncompromising in our efforts to keep our team members safe. Therefore, we continually improve our processes and promote safety. As individuals who are part of a greater team, we take personal security seriously while supporting fellow staff members.

 Diversified’s Commitment to Sustainability

All of us at Diversified feel strongly about protecting the environment.  As such, we have sustainability programs in place to minimize waste, recycle all waste we can, turn production waste into energy and minimize waste that would otherwise go to landfills.  We want our world to stay beautiful and healthy for the generations behind us.

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